Terms of Purchase

In accordance with the GDPR law, we want to explain the following more carefully. 
- Completed order means that you accept our terms of purchase and agree that your information is registered in our order system. 
- If you choose invoice as a payment method, the usual credit check will be done and any delayed payment and handling of unpaid invoices will be processed by a subcontractor to Lindberg (currently Klarna AB). 

We will save your address information and number in our order system to be able to go back in the event of a guarantee, and that we need the information when we deliver and announce the delivery to the nearest delivery point for PostNord's parcel services. See our complete Privacy Policy for personal data and data protection, click here


Order

If you have problems with your order, you are welcome to send an e-mail, info@lindbergsweden.se, or call us, 0271-215 00, always state customer number. An order via the Internet is completed when you have received an order confirmation from us.

Prices

The prices of our goods are stated in Swedish kronor, incl. VAT. When the product is added to the shopping cart, VAT is included. We reserve the right to change prices without prior notice.

Shipping and returns

For orders of SEK 500 including VAT or less, a shipping cost is charged (currently SEK 69). Order value over SEK 500 is delivered free of charge. Any return shipping is paid by the customer. See more under ”Shipping and returns

Customer information

To shop with us, you must enter information in all fields that are mandatory when registering the customer. If we do not have your e-mail address, we can not send any order confirmation and we can not notify you of known delivery delays or if any part of your order cannot be delivered. Every time you place a new order with us, you must check that the specified address information is current.

Delivery

Lindberg delivers to addresses in Sweden. The goods are delivered as a consignment note or package (PostNord Mypack), depending on the size of the shipment. The delivery time is usually 4-7 working days, a maximum of 14 working days from the order date. At our warehouse sales, which take place at the end of March and the end of September, longer delivery times may occur.

Uncollected packages

In cases where packages are not picked up at the delivery point, Lindberg is charged a fee by PostNord for shipping to and from the delivery point. For this cost, as well as administrative costs, we charge the customer SEK 300 per uncollected / unredeemed package. It's always cheaper and better to pick up the package and send it back to us if you do not want the item / items.

Complaints

In case of complaints, contact us immediately for exchange or return. Where Lindberg has made a mistake, the postage / shipping will be refunded for any return packages. Do not send the goods by cash on delivery, but in the simplest possible way. Receipt of your payment must always be included in the return package.

Right of return

According to the Consumer Act, you have a 14-day right of return from receipt of the product. You will find a return shipping note in your package and if you use it, there will be a return cost. You find more specific information about the amount under "Shipping & Returns". If you don't want to use it you can choose a shipping option you like, but make sure you can track the parcel. The product must be unused and all labels must remain. Lindberg pays back the money for the purchase as soon as we have received your returned items. The product is returned to: Lindberg AB, Spelmansvägen 20, 828 30 EDSBYN.

Exchanges

If you want to exchange one or more items, place a new order at www.lindbergsweden.se/en.

Payments

Card payments 
Card payment is made through Klarna AB, which accepts VISA, Mastercard and American Express. We are very careful with security when you enter credit card numbers handled by Klarna, see Klarna's information about security here.

Invoice payment through Klarna's invoice services
Your social security number must be stated when ordering. A customary credit check will be performed.

Payment information

Klarna Bank AB (publ) is registered with the Swedish Companies Registration Office with organization number 556737-0431 and is headquartered at Sveavägen 46, 111 34 Stockholm.

Klarna has a data protection representative and a team consisting of data protection specialists. They also have a customer service team that handles data protection issues. You can reach them via dataskydd@klarna.se.

Klarna Bank AB (publ) complies with Swedish data protection legislation. Please visit www.klarna.se for more information about Klarna.


Cookies

What is cookies? It's a small text file that the website you visit want to save on your computer. Cookies are used on many websites to give visitors access to various features. The information in a cookie can be used to track and use browsing. According to the Electronic Communications Act, which entered in July 25th 2003, anyone who searches websites with cookies should obtain information that the web site contains cookies, what these cookies will be used for and how you can avoid cookies.

Lindberg uses cookies. Partly for keeping track of what our visitors do on the site, such as login, items in the shopping cart etc. If you do not accept cookies in your browser, a lot of functionality on the pages will stop working. This is because the site will think that it is a completely new visitor for each page load. If you do not want to accept cookies, your browser can be set so that you automatically deny cookies or get informed each time you visit a site if you want to accept cookies. Previously stored cookies can also be deleted through the browser. See the browser's help pages for more information. You can read more about cookies under Privacy and Cookie Policy.