Shipping and return costs
| Country | Order value | Freight | Return |
| Sweden | 0-699 SEK 700- |
SEK 79 SEK 0 |
SEK 79 SEK 79 |
| Denmark | 0-1999 DKK 2000- |
DKK 59 DKK 0 |
DKK 59 DKK 59 |
| Finland | 0-299 EUR 300- |
EUR 9.90 0 EUR |
EUR 9.90 EUR 9.90 |
| Germany | 0-299 EUR 300- |
EUR 9.90 0 EUR |
EUR 9.90 EUR 9.90 |
We have made it easy for you to return or exchange an item.
Go to ourreturns portal here on the website and fill in your order number and the email address linked to the order.
Then you should:
A return shipping fee of SEK 79 will be added and deducted upon refund (or from your store credit).
For purchases over 700 SEK , shipping to you is free, but the return shipping of 79 SEK still applies.
Once we have received and approved your return, you can choose between:
Please note that the original shipping cost (to you) is not refundable, as it is a fee from our shipping partner PostNord.
If you want to change the size, you can easily make the selection directly in the returns portal.
When exchanging discounted items, you can always keep the lower price from your first order, even if the new size now has a higher price.
OPEN PURCHASE
According to the Consumer Act, you have 14 days right of return from receipt of the item.
COMPLAINT OR FAULTY CONDITION
If the product is broken/damaged or if we delivered the wrong product, you send the product to us together with the accompanying return slip.
In the event of an approved complaint/faulty condition, use the attached return shipping slip,
in this case you will not have to pay for the shipping cost.
REFUND
In the case of returns/complaints of goods that have been paid for by card, the refund is made via Klarna to the account from which the purchase was made. When paying an invoice, Klarna adjusts ongoing cases where the invoice has not been paid. If the invoice has been paid, Klarna will send a refund form where you can indicate to which account the refund should be made.
SHIPPING COST
On orders over SEK 700, there is free shipping within Sweden. If your order is under SEK 700, a shipping cost of SEK 79 will be added.
If you live in Edsbyn, you can choose to collect from our warehouse store and thus always receive free shipping on your order.
FAST & SECURE DELIVERY
Our delivery times are normally 1-5 working days. All orders placed before 12:00 are normally sent the same weekday.
We send all packages with Postnord.
NOTE: During periods of high order pressure, e.g. in the case of sales and collection releases, the delivery time is estimated to be 2 days up to 4 weeks.
