FAQ

If you can't find the question you are looking for, contact us at info@lindbergsweden.se

Order

Email info@lindbergsweden.se or call us immediately on 0271-21500 and we will see if the order can be changed or if it is delivered.

A shipping cost will be added. See your country shipping cost.
When choosing partial payment solutions via Klarna, there are additional fees that are handled by Klarna.

Yes, we deliver to Swedish, Finland, Germany and Denmark!

Payment method

Credit cards (VISA, Mastercard) and Klarna's payment solutions "Pay later with Klarna", "Pay now with Klarna" and "Finance with Klarna".

If you have not received your invoice, it may be because the email with the invoice ended up in your spam mail or that the wrong e-mail address was entered.
Email ( info@lindbergsweden.se ) or call us immediately (phone 0271-21500) and we will resend it.

You pay when you place your order on our webshop and receive the information from Klarna when it is paid.

When you pay for your goods directly when placing an order, no invoice fee will be added.

If you choose the payment method "Finance with Klarna", there is the option of partial payments. Note that this incurs an extra fee which is handled by Klarna.

Deliveries

p> We use PostNord for deliveries and send with their services MyPack.

Normally 1-4 days after the package has left our warehouse. Might take longer if it is shipping outside of Sweden.
During periods of high order pressure, Delivery time is estimated at 3 days up to 3 weeks.

If you order before 12.00 (in Sweden), we can normally send the same day and then, if PostNord's allows,
your delivery can be at the delivery point the next weekday.

When delivery has been sent from us, there is a consignment note number that can be searched via PostNord's search service.
An email about the consignment note number will be sent as soon as your order has been packed and ready.

Yes, you can choose "Pick up in store, Edsbyn" if you have the opportunity to visit us. Our opening hours are:
Mon-Thursday at 08.30-16.30
Friday at 08.30-14.30
During the month of July, however, the warehouse is closed. You will receive an email when the order is ready for pick up.

Discounts

You will find our prices and offers directly on our webshop. If you follow us via newsletters, you will sometimes have access to special discount codes to use when purchasing. Even via our social accounts, discount codes are sometimes handed out, so follow us for a good deal.

If you have bought an item at a discounted price and want to change size, it is possible to do so for 14 days. If you want to change to another product, you can place a new order on the new product and return the product you did not want for a refund.
The refund is handled by Klarna and normally takes about 5 days.

Follow us by subscribing to our newsletter (see information here) and / or follow us on social media (Instagram and Facebook) @lindbergsweden.

You enter a discount code in the shopping cart for the discount to be deducted from the price.

Returns

You can use the return shipping note and hand in the package to the nearest PostNord service point. The use of our return shipping note is associated with a fee of SEK 69. If you believe that a return can be made in another way at a lower price, you are welcome to arrange the return yourself. You then send it to Lindberg AB, Spelmansvägen 20, 828 30 Edsbyn. Be sure to enter your order number so we know how to get in touch with you.

Email ( info@lindbergsweden.se ) or call us immediately (phone 0271-21500) and we will resend it.

If you use our return shipping note, it costs SEK 69

Yes, you have an open purchase on your order for 14 days. The easiest way is to place a new order on our webshop and make a return on the item you do not want.

If you have bought the product from one of our retailers, the complaint must go through the place of purchase. If you have bought your item here on our webshop, you will send an email with a picture of the complaint and information about your order (order number) to johanna@lindbergsweden.se .

When changing size, we normally send out a new item the same day or the day after we received the return. Normally about 2-5 days from when you sent in your return.

Yes, you have a 14-day right of withdrawal provided that the item has not been used, the full right of return applies if you have changed during this time.

Other

Choose the size according to your child's height. More information and size charts can be found under the sizing-guide

No, we do not have a store. However you can see our resellers all over Sweden.

You place your order directly on our website and you will automatically become a customer of ours.

Yes, You are welcome to show Lindberg's products on social media. Tag us with @lindbergsweden and #lindbergsweden.

If you have an official account and want to cooperate with us, you can send your application with information about your account to emma@lindbergsweden.se < / p>