If you want to change the size or remove an item from your already placed order, this is not possible. If you have bought the wrong size, you can place a new order and return your item when it arrives at your home
If you want to remove the entire order, this is fine, then send to email@example.com as early as possible so we don't have time to send the order.
If it is not in the inbox, please check your spam folder. You can also log in to your customer account in our webshop with the same email you used when placing the order to see your order. If you cannot find your order in your email, customer account or on Klarna, your order has probably not gone through. Contact us at firstname.lastname@example.org if you are unsure.
Unfortunately, it is not possible to ship multiple orders together. Due to the number of orders coming in these days, we are unable to locate multiple orders. We also want to make sure that we pack each order in order to make it as fair as possible for all customers.
Contact us as soon as possible if you suspect that you have entered the wrong address or phone number. We must have time to change this before the order is sent from us. Contact us at email@example.com
We cannot change your order afterwards. If you want to change the size or remove an item, this is not possible. If you have bought the wrong size, you can return your item when it arrives at your home and place a new order. You have full right of return on your purchase within 14 days. See our shipping and returns page to find out more.
For order values under SEK 700, a shipping cost of SEK 79 is added.
When choosing partial payment solutions via Klarna, fees are added which are handled by Klarna.
Yes, we deliver to Finland, Denmark and Germany.
Credit cards (VISA, Mastercard) and Klarna's payment solutions "Pay later with Klarna", "Pay now with Klarna" and "Finance with Klarna". There are also Apple Pay and Google Pay options at checkout.
If you have not received your invoice, it may be because the e-mail with the invoice ended up in your spam folder or because the wrong e-mail address was entered.
Email ( firstname.lastname@example.org ) or call us immediately (phone 0271-21500) and we can resend it.
You pay when you place your order on our webshop and receive from Klarna the information when it has been paid.
As you pay for your goods directly when placing the order, no invoice fee is added.
If you choose the payment method "Finance with Klarna", there is the option of partial payments. Note that this entails an extra fee which is handled by Klarna.
We use PostNord for deliveries and send with their service MyPack and, when possible, Warabrev.
Normally 1-4 days after the package leaves our warehouse, it will be at PostNord's delivery point or in your mailbox.
During periods of high order pressure, e.g. at "SUPERWEEKEND" delivery time is estimated to be 2 days up to 4 weeks.
If you order before 12.00, we can normally ship the same day and then, if PostNord's possibilities allow,
your delivery will be at the delivery point the next weekday.
When a delivery has been sent from us, there is a waybill number that can be searched via PostNord's search service.
An email about the delivery note number will be sent as soon as your order has been packed and ready.
Yes, you can choose "Pick up in store, Edsbyn" if you have the opportunity to visit us. Our opening hours are:
Monday-Thursday at 08.30-16.30
Friday at 08.30-14.30.
You will receive an email when we have packed your goods and they are ready for collection.
During the month of July we are closed and this function cannot be selected.
You will find our prices and offers directly on our webshop. If you follow us via newsletter, you get access to special discount codes to use when purchasing. Even via our social accounts, discount codes are sometimes distributed, so follow us for a good deal.
If you bought an item at a discounted price and want to change the size, you have the option to do so within 14 days. If you want to switch to another product, you can place a new order for the new product and return the product you didn't want for a refund.
The refund is handled by Klarna and normally takes about 5 days.
Please check our returns page here
Follow us by signing up for our newsletter, and/or follow us on social media (Instagram and Facebook) @lindbergsweden.
You enter the discount code in the shopping basket for the discount to be deducted from the price.
You can use the attached return shipping slip and hand in the package to the nearest PostNord service point. The use of our return shipping slip is associated with a fee of SEK 79. If you believe that the return can be made in another way at a lower price, you are welcome to take care of the return yourself. You then send it to Lindberg AB, Spelmansvägen 20, 828 30 Edsbyn. Be sure to enter your order number so we know how to get in touch with you.
If you use our return shipping slip, it costs SEK 79.
Yes, you have open purchase on your order for 14 days. The easiest way is to place a new order on our webshop and make a return for the item you don't want.
If you bought the item from one of our retailers, the complaint must go through the place of purchase. If you have bought your product here on our webshop, you send an email with a picture of the complaint and information about your order (order number) to email@example.com .
When changing the size, we normally send out a new item on the same day or the day after we receive the return. Normally about 2-5 days from when you send in your return.
At collection releases and our annual super weekend, returns may take longer to process.
Yes, you have a 14-day right of withdrawal provided that the item has not been used, so the full right of return applies if you change your mind during this time.
No, unfortunately we do not have a store. But we have dealers all over Sweden if you want to come into a store to try our goods.
At the bottom of the page you can subscribe to our newsletter. You can also choose to become one when you place an order.
Yes, you are welcome to display Lindberg's products on social media. Tag us with @lindbergsweden and #lindbergsweden.